Mr.Host Features List
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Mr.Host makes numerous features available to you whether you plan to host a small personal site or
a large business site. This (long!) glossary will help you to understand the breadth of our service
offerings.
Still have questions? Check our Support Page or
Contact Us!.
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Bandwidth
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Data Transfer, or Bandwidth, is the amount of data transferred to or from your website. This includes HTML pages, images, etc. We carefully monitor our customers' bandwidth usages to ensure that all the sites on any of our servers will enjoy fast transfer speed.
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CGI
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CGI (Common Gateway Interface) is a programming interface between a web server and the system's backend functions - such as processing systems and databases. It allows web servers to perform data functions and interact with users.
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Customer Control Panel
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Our Customer Control Panel is where you go to access and control every aspect of your account with us! It is completely home-grown, and as such is very flexible and specially tailored to all the unique features that Mr.Host offers.
Our control panel is located at http://manage.mrhost.ca (although you can always log in right from http://www.mrhost.ca/ too.)
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Custom Error Pages
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You can now create custom error pages for your web sites. This allows you to control what visitors to your site will see if they mistype a URL or request a page that doesn't exist. You can easily setup custom error pages for each site you host, from the Customer Control Panel.
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Data Backups
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With every Mr.Host plan, we keep extensive back-ups of your data. We periodically take snapshots of the entire files system, and sync them with backup systems. If you accidentally delete a file you need, contact help@mrhost.ca and we'll try and recover the most recent version of it we can. We recommend you always keep your OWN backup copy of your entire web site at a remote location as well.
All our storage is completely RAIDed and hot-swappable so if any disk fails, no data is lost, and we can replace the disk without any interruption of service!
There is no additional cost for these backup features.
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Databases
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Mr.Host provides access to two different types of SQL compliant databases, for use with your websites: Mysql and Postgresql. Each web hosting package comes with some number of total databases for your account.
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Database Management Interfaces
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We provide secure, web-based interfaces to manage your databases (either Mysql or Postgresql), using PHPMyAdmin and PHPPgAdmin.
Visit the General Settings section of the Support page ( http://www.mrhost.ca/help ) on our website for more information.
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Disk Space
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This is the amount of usable space each customer is allowed on our servers. The number and size of all your files would dictate how much space your site needs. This includes all HTML files, images, databases, scripts, etc. It is generally measured in MB.
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E-Mail Aliases
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An alias is a way of receiving mail from many addresses at the same mailbox. For instance, you could receive e-mail that is addressed to sales@yourdomain.com and service@yourdomain.com in a mailbox account called info@yourdomain.com.
There is no restriction in any of our plans as to how many e-mail aliases you set up.
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E-Mail Auto-Responders
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Email auto-responders will allow you to setup an auto-reply on any e-mail address(es) within your account. When your visitors send an e-mail to an address with an auto-responder, they will automatically receive a reply that you have pre-written.
There is no restriction in any of our plans as to how many e-mail auto-responders you set up.
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E-Mail Catch-All Address
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This is a very convenient feature. A catch-all account can receive any e-mail that is not sent to an account at your domain name for which there is already an address set up. For instance, if one of your addresses is jim@yourdomain.com, and someone sends you an e-mail to jin@yourdomain.com, you will still receive the e-mail!!
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E-Mail Exploders
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Email exploders are like mini mailing lists. It allows you to setup a one to many e-mail address, used for group posting. For example, you can setup the address list@mydomain.com, and have it go to up to 25 other e-mail addresses. This is especially helpful in work situations where you want to e-mail all employees at the same time (ie- employees@mydomain.com)
There is no restriction in any of our plans as to how many e-mail exploders you set up.
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E-Mail Mailboxes
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A e-mail account or mailbox is WHERE the mail sent to your e-mail addresses goes on our server. You can use your favorite e-mail program (Outlook, Eudora, etc.), or use our web-based interface ( http://mail.mrhost.ca ) to view your mail. Depending on the plan you select, you have a number of mailbox accounts, each with its own username and password protection.
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E-Mail Virus Scanning
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Protect your computer against malicious viruses, worms and trojans with our advanced virus protection system. All incoming e-mail messages are individually scanned for suspicious content.
Disguised, encoded and even compressed attachments are extracted in full and compared to a comprehensive database of known viruses. This database is updated every day to ensure rapid response when a new threat emerges.
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Web Based File Manager
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Now you can access your FTP account directly from the Mr.Host Customer Control Panel, using our brand new Web-Based File Manager. This gives you all the common functionality of your favorite ftp client, but all you need is a web browser- perfect for making quick changes, or making changes when you're on the road.
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FTP Access
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The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24-hours a day. Create and manage your web site pages any time of day, at your convenience.
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htaccess Files / Password Protected Directories
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You can use .htaccess files on all Mr.Host plans. .htaccess files are text files that you put in a directory of your web site to tell our web server (apache) that you'd like to handle request to that directory in a special way.
There's lots you can do with a .htaccess file, but some of the most common uses are to password-protection, blocking access from a specific ip range or referring url, and redirecting requests to another URL. There's almost nothing you can't do with a simple .htaccess file, and there are lots of tutorials all over the web about how to use them!
http://www.google.com/search?q=htaccess+tutorial
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30-Day Money Back Guarantee
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Each of our web hosting plans carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the monthly service fees paid excluding any domain registration or transfer fees, charges for excess bandwidth or other charges related to setup or utilization of the service.
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MySQL
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MySQL is an open-source SQL (Standard Query Language) database that is fast and fairly reliable. We make backups of all customer databases on a daily basis, but you should of course make your own as well if the information is at all critical!
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Perl 5
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Perl is perhaps the best and most prevalent language for writing CGI scripts, because of its superior text-parsing abilities. On our servers, perl is located at /usr/bin/perl. To make sure your perl script gets run from the web as a script you should name it with a .pl or .cgi extension.
We have dozens of Perl modules installed, including: DBI, Image::Magick, SOAP::Lite, MIME::Lite, etc,etc. If there is a specific Perl module you would like installed, just e-mail help@mrhost.ca.
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PostgreSQL
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PostgreSQL is a highly-scalable, SQL compliant, open source object-relational database management system. With more than 15 years of development history, it is quickly becoming the de facto database for enterprise level open source solutions.
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PHP
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PHP is a web-optimized server-side, cross-platform, HTML embedded scripting language. It is used to create dynamic content quickly and efficiently. To make sure your php script gets run from the web as a script you should name it with a .php, .php3, .php4, or .phtml extension
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Real Audio/Video Streaming
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All Mr.Host plans include support for "http-streaming" real audio and video. This basically means you can link to .rm files and they will stream to customers who have RealPlayer installed on their computer.
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Shared SSL Certificate
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SSL (Secure Socket Layer) allows the server to establish a secure connection with the client's browser for encrypted transmission of sensitive data (e.g. credit card information).
Mr.Host can provide access to a shared SSL certificate (secure.mrhost.ca) which you can use under your site, or we can host your secure certificate for you.
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Spam Filters
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Our spam filter (powered by Spamassassin) flags incoming e-mail messages that have a high-probability of being junk e-mail as spam. Spamassassin relies on rules and a centralized spam database to help it analyze potential spam messages.
While not completely perfect, (and no spam filter ever truly is,) Spamassassin can do wonders for cleaning up your inbox!
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SSI
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SSI allows you to insert dynamic content into your pages on the server-side. You can put things like the current time, last time this file was updated, or another file right into your HTML file without having to really write any code.
In order for SSI commands to be interpreted by our server, you have to name the file with a .shtml, .htm or .html extension!
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Sub-Domains
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You can create subdomains from within your control panel. Subdomains are domain names with the form anything.yourdomain.com. For instance, you can setup a subdomain site called "forums.mydomain.com" to host your online chat forums.
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Technical Support
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We offer the same unparalleled technical support free to all our customers, no matter what your plan! You can contact support at any time day or night, every day of the year via e-mail at help@mrhost.ca or from our web page.
We do not offer phone support currently as we feel it would be impossible to offer the quality services we do at the price points we do were we to take it on. However, our customers generally agree they'd rather send an e-mail and have their solution within a few hours than wait on hold for hours.
We have some of the happiest customers in the industry, mainly due to our very high quality support team!
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Website Aliases
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A website alias allows you to have more than one domain name pointing to your web site. For example, if your domain is xyz.com you can also point xyz.net , xyz.org or xyz.ca to your main site.
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Web Logs
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*Coming Soon*
You have access to the raw web logs for your sites. These web logs are the same logs we use to process the nightly web statistics. They are available for download from within the Customer Control Panel. Please note that depending on your traffic, these files can be very large!
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Web-Mail Access
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You can access your Mr.Host mailboxes via a secure web interface (similar to what is offered by aol, hotmail and yahoo)! To access it, just visit http://mail.mrhost.ca/ with any web browser and log in with your e-mail address (not mailbox username!) and password.
This web-mail system actually works via IMAP.. which means it can only see saved e-mails you left on the server and didn't download to your home computer with POP3!
There are a bunch of cool features such as customizing the look of the interface, spell-checker, attachment support, and multiple language support.
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Websites
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Each web hosting account is setup to host multiple websites, under the same disk space and bandwidth quotas. This lets you host unique sites, sub-domain sites (forums.mydomain.com) and website aliases, all at the same time, all under the same space and account.
This means you don't need to pay a whole separate hosting charge, just so you can host multiple sites.
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Web Stats
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Every night we analyze the log files for all the websites we host, and generate HTML reports which you can view via the Customer Control Panel. We use a specially modified version of Webalizer to process our weblogs, which provides information like how many page views, unique visits, object hits, data transfer, countries, browsers used, and more.
The Mr.Host Web Stats will deliver all the statistics that you need to assess your traffic flow.
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