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Privacy Policy
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Your privacy is important to us. We want you to feel comfortable using Mr.Host
services. Because we gather certain types of information about the users of Mr.Host's
network, we feel you should fully understand what information we gather and how we use
that information. Mr.Host employees are required to familiarize themselves with this
privacy policy as a condition of their employment, and any employee violating the
policy is subject to disciplinary action.
When you register for a Mr.Host account, Mr.Host obtains contact information, such as
your name, address, and phone number, as well as payment information, such as your
credit card number. When you use Mr.Host's service, our systems records information
about your session, such as the dates and times of use, and the specific Internet
address assigned to you. Finally, Mr.Host keeps records of your payment history and
communications you have with Mr.Host's support team.
Mr.Host uses the information it gathers in order to provide you with the best online
experience possible. As you might expect, contact information is used to contact you
concerning your account and our company. Payment information is used to validate your
identity and to bill you for the services and products you order. Information on your
online sessions is used to allocate system resources and to ensure compliance with
Mr.Host's Terms of Service Agreement.
Information on your communications with Mr.Host's support team is used to address the
issues raised by your communications. Mr.Host regularly sends out mailings regarding
the operation of its service. We DO NOT send out mailings containing sales or
marketing material related to other goods and services. We keep our mailing to strictly
informational purposes on the services to which you currently subscribe.
Mr.Host WILL NOT share or disclose information regarding its subscribers except (i) when
we receive legal process such as a court order; (ii) when reasonably necessary to
protect the company's rights or property; or (iii) in emergencies where someone's safety
is at risk.
You may correct all of the personal information that Mr.Host has on file for you by
visiting the Mr.Host Control Panel. Please keep in mind that under Mr.Host's
Terms of Service Agreement, subscribers are
required to provide Mr.Host with current contact and billing information.
If you ever leave Mr.Host, Mr.Host will normally delete your personally identifiable
account information six months after the account is cancelled, unless we are under a
legal obligation to retain it. We preserve account information for this short period of
time in the event you wish to reactivate your account and retain your previous e-mail
address. However, in the event of any accounting irregularities, Mr.Host reserves the
right to retain your contact and billing information as necessary to resolve the matter.
Mr.Host reserves the right to make changes to this policy. Those changes will become
effective 30 days after notice of them is posted here. If you have any questions about
this privacy policy, please send them via e-mail to
help@mrhost.ca.
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