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Support
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Mr.Host makes it easy for our customers to troubleshoot problems and get help when
they need it. We take a 'three-step' approach to technical support. We believe that
access to clear documentation and settings, results in fewer problems and a better
user experience all around.
In short, the less you have to deal with us, the faster you can get an answer!
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These are all the commonly needed settings to access Mr.Host Services.
E-Mail Settings
Web-Mail URL: http://mail.mrhost.ca/
Incoming Mail (POP3/Imap) Server: mail.mrhost.ca
Outgoing (SMTP) Server: smtp.mrhost.ca
(our outgoing mail servers require SMTP authentication turned on)
FTP Settings
FTP Server: ftp.mrhost.ca
DNS Server Settings (used for domains hosted by Mr.Host)
Primary DNS: ns1.mrdns.com - 76.9.192.95
Secondary DNS: ns2.mrdns.com - 76.9.192.96
Database Settings
Mysql and Pgsql Database Host: db.mrhost.ca
Mysql Admin Interface: http://myadmin.mrhost.ca/
Pgsql Admin Interface: http://pgadmin.mrhost.ca/
Mr.Host Customer Control Panel
http://manage.mrhost.ca/
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Need more information?
The absolute fastest way to get answers to most of your questions is to search through
our extensive online documentation. We call it our "Knowledge Base."
If you'd rather not browse through categories, you can search through our knowledge
base using keywords!
Also, check out our Terminology Page, which lists
our extensive list of features!
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When all else fails, you can contact our technical support team. We strive to answer all
emails within 24 hours, and most are answered in substantially less time.
Visit our Contact Us page for contact
e-mails and an online contact form.
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